Login Sign Up

Responsible Gambling

At S99, your safety and wellbeing come first. We know gambling can be entertaining, but it's still important to keep things under control. That's why we've put tools in place to help you manage your play and make informed choices while using our site.

Deposit Limits

To help you avoid spending more than you planned, you can set personal deposit limits on your account:

  • Daily deposit limit
  • Weekly deposit limit
  • Monthly deposit limit

These limits are there to help you stay within your budget. Honestly, it's a pretty straightforward way to keep your spending in check. You can update your limits at any time through your account settings.

Time-Outs

If you feel like stepping away for a while, you can choose a temporary cooling-off period:

  • 24 hours
  • 7 days
  • 14 days

During this period, your account access and marketing communications will be blocked. It gives you a chance to take a proper break and focus on other things without the usual prompts or distractions.

Self-Exclusion

If you need a longer break, or you'd rather stop gambling for a set period, we offer self-exclusion options:

  • 1 month
  • 3 months
  • 6 months
  • 12 months

Your account will remain inaccessible for the period you select. After that time has ended, you can reactivate your account. It's kind of a practical option if you know you need more than just a short pause.

Account Closure

If gambling is starting to feel overwhelming or difficult to manage, please contact us directly at support@s99.com to permanently close your account. Our team will support you through that process.

Recognising Problem Gambling

Some common warning signs include:

  • Spending more money or time gambling than originally planned
  • Gambling to recover previous losses
  • Borrowing money to fund gambling
  • Hiding gambling behaviour from friends or family
  • Feeling anxious, stressed, or irritable when not gambling

If these behaviours keep happening, it's important to take them seriously. Actually, getting help early can make a real difference, and we strongly encourage you to seek professional support.

Support Resources

We work with organisations that provide advice, support, and help for people affected by gambling:

  • Gambling Help Online: 1800 858 858 / gamblinghelponline.org.au
  • Gamblers Anonymous: gamblersanonymous.org
  • Lifeline Australia: 13 11 14 / lifeline.org.au

These services offer professional assistance for gambling-related concerns, along with information about safer gambling habits and support options.

Age Restriction

Our services are strictly for people aged 18 years and over. We use verification checks to help prevent underage registration and gambling. Parents and guardians are encouraged to use parental control software to limit access to gambling websites.

Please remember, gambling should be treated as entertainment, not a way to make money. If it stops being fun, reach out for help.